Safe Gaming

At CricketBet Responsible Gaming —
Fun with Protection

Gaming is about more than winning — it's about having a healthy, enjoyable experience. CricketBet is always by your side with responsible gaming tools and support.

6+ Protection tools
24/7 Support services
18+ Age limit
100% Privacy

Responsible gaming means knowing your limits and keeping play within the realm of entertainment.

Setting limits
Self-break feature
Age verification
Support organization information

Why is responsible gaming important?

CricketBet believes gaming should be a source of fun — never stress or anxiety. Responsible play means understanding your own situation, setting limits, and taking breaks when you need them. We want every member to enjoy betting with a healthy mindset, and to give the rest of life just as much attention as the game.

Online gaming is growing rapidly in Bangladesh, with people of all ages — from younger generations to older adults — now taking part in cricket betting and casino games. In this environment, CricketBet is committed to being a responsible platform, ensuring our services never become a source of financial or psychological harm. Our responsible gaming policy is not a formality — it is a core part of our company's values.

1 Age limit and identity verification

Only individuals aged 18 or above may register and play at CricketBet. This is not just our policy — it is an important ethical responsibility to protect minors.

  • Date of birth is verified at the time of registration.
  • In cases where verification is required, KYC must be completed using a national ID card or passport.
  • If a minor is identified, the account is immediately suspended and any deposited funds are returned.
  • Parents can notify our support team if they suspect their child has accessed the platform without permission.
To help protect minors, we recommend installing parental control software on your devices. Our support team is available to assist with this.

2 Setting Deposit & Betting Limits

CricketBet gives you a range of limit options to keep your spending in check. These limits can be activated at any time from your account settings.

  • Daily Deposit Limit: Set a daily maximum on how much BDT you deposit.
  • Weekly betting limit: Control the total amount you wager in a single week.
  • Monthly loss limit: If your losses exceed the amount you've set, the system automatically stops you from placing further bets.
  • Session time limit: Set a session time limit and receive an alert when you reach it.
Limit decreases take effect immediately. Increasing a limit is subject to a 24–72 hour cooling-off period.

3 Self-breaks and account breaks

Taking regular breaks is an important part of responsible gaming. CricketBet offers two different types of break options.

  • Cooling-Off Period: Take a temporary break from 24 hours up to 30 days. You won't be able to log in during this period, but your account will remain active.
  • Self-Exclusion: Deactivate your account completely for anywhere between 6 months and 5 years. This is a serious step — your account will not be reactivated under any circumstances during this period.
  • Permanent closure: You can request to permanently close your account at any time.
Once self-exclusion is activated, your account cannot be reopened before the specified period ends. Please think it through before making this decision.

4 Reality checks and alerts

It's easy to lose track of time during a long session. CricketBet's automatic alerts help bring you back to reality.

  • After a set period, the system reminds you how long you have been playing.
  • You'll receive an alert when you reach 80% of your set limit.
  • In the event of continued losses, our support team may proactively reach out to you.
  • View your monthly gaming report for a full breakdown of how much time and money you've spent.

5 Minor Protection

It's important to take precautions so that family members cannot access your account without your knowledge.

  • Always use a strong password and never share it with anyone.
  • Always log out after playing on a public or shared device.
  • Install parental control software on your device.
  • Keep bank cards and mobile banking apps out of children's reach.
If you suspect a minor is using our platform, please contact us immediately. We will take prompt action.

6 Help and support organizations

Problem gambling is a mental health issue, and seeking professional help is nothing to be ashamed of. If you feel gaming is getting out of your control, reach out for help right away.

  • Gamblers Anonymous — a worldwide support network.
  • GamCare — professional counselling services for gaming-related issues.
  • BeGambleAware — an international organisation providing information and support.
  • Local mental health centers — Kaan Pete Roi helpline in Bangladesh.
If you're in crisis, don't wait — seek professional help. The CricketBet support team is ready to point you in the right direction.

Signs of problem gaming

Review the list below to assess yourself. If you notice any of these signs, it is important to seek help.

Signs Type Risk Level
Repeatedly betting to try to recover lost money Behavioural High
Hiding your gaming from family and friends Social High
Betting with money set aside for essential expenses Financial High
Feeling restless or anxious when not playing Mental Moderate
Gaming instead of focusing on work or studies Daily Moderate
Gradually increasing your bet amounts Behavioural Low
Spending excessive time thinking about gaming Mental Low

Our Responsible Gaming Tools

Here's a quick overview of the responsible gaming tools CricketBet offers to keep your experience safe.

Personal limit controls

Set your own daily, weekly, and monthly deposit and betting limits. Reductions take effect immediately; a cooling-off period applies to any increases.

Self-break feature

Whenever you feel you need a break, you can take one — ranging from 24 hours to a long-term self-exclusion — no questions asked.

Automatic alerts

As you approach a set time or limit, the system sends you an alert so you can make a mindful decision rather than losing track of reality.

Gaming History & Reports

Check your monthly gaming report to see how much time and money you've spent. Understanding your own patterns is the first step toward playing responsibly.

Age and identity verification

Through a rigorous KYC process, we ensure that only adults are able to play on our platform.

24/7 Support

Our support team is available whenever you need assistance. We're here to help with any questions related to responsible gaming.

Safe Gaming Tips

Follow these simple tips for responsible play at CricketBet.

Only play with your entertainment budget

Set a separate budget for betting or gaming — an amount you can afford to lose without it affecting your daily life. Never bet with money meant for rent, food, or medical expenses.

Set a time limit when you play

Decide how long you will play before you start. Set an alarm. When the time is up, stop immediately — resist the urge to go "just a little longer".

Don't play when you're upset or under stress

Gaming while angry, sad, or under financial stress significantly increases your risk. At those times, spend time with family or go for a walk instead.

Don't try to chase your losses

If you're losing, stop immediately. The thought "I'll win this time" is the most telling sign of problem gaming. Every bet is independent and has no connection to previous outcomes.

Be honest with your family and friends

Hiding gaming activity is a warning sign. Have an open conversation with your family. Take their concerns seriously, and seek help if needed.

Frequently asked questions

Responsible gaming means keeping gaming within the bounds of entertainment. Understanding your financial limits, managing your time, and seeking help when needed — these three things together define responsible gaming. At CricketBet, we want to build this into our culture.

Log in to your account, go to "Account Settings", and select the "Responsible Gaming" option. From there you can set separate daily, weekly, and monthly deposit limits. Reductions take effect immediately.

No. Your account balance remains protected during self-exclusion. Once the self-exclusion period ends, you can withdraw as normal. For permanent account closures, any remaining balance will be refunded.

Start by having a direct conversation with them. Speak with empathy, not criticism. If needed, reach out to a professional counselling service. You can also contact the CricketBet support team — we can take the necessary steps on the relevant account.

No, absolutely not. CricketBet strictly enforces an 18+ policy. Age is verified at registration, and KYC documents may be requested at any time. If a minor is identified, the account is immediately closed.

Yes, absolutely. Gaming addiction is a recognized mental health condition, and with professional therapy and counselling, full recovery is possible. Asking for help is not a sign of weakness — it takes real courage.
Safe and Enjoyable Gaming

Play Responsibly,
Enjoy the Fun

Join CricketBet and use our safe gaming tools to enjoy a healthy and entertaining experience.

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18+ only. Play responsibly.

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